:root{color-scheme:light;--bg:#f4f6fa;--surface:#fff;--ink:#142033;--muted:#68758a;--line:#e5e9f0;--brand:#5b4ff7;--brand-dark:#4739dd;--side:#101522;--green:#159a67;--red:#d92d20;--amber:#b7791f;--shadow:0 1px 2px rgba(16,24,40,.04),0 5px 18px rgba(16,24,40,.04)}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.45 Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}button,input,select,textarea{font:inherit}a{color:var(--brand);text-decoration:none}h1{font-size:25px;line-height:1.2;margin:5px 0}h2{font-size:16px;margin:0 0 13px}.shell{min-height:100vh}.side{position:fixed;inset:0 auto 0 0;width:216px;background:var(--side);padding:22px 12px;z-index:50;display:flex;flex-direction:column}.side-head{display:flex;align-items:start}.brand{display:flex;flex-direction:column;color:#fff;font-size:20px;font-weight:850;padding:0 10px 22px;line-height:1.2}.brand 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button{margin-top:0}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:11px 10px;border-bottom:1px solid #edf0f4;vertical-align:middle}th{color:#8390a5;font-size:10px;text-transform:uppercase;letter-spacing:.04em}td small,.item-row small,.delivery small,.timeline small{display:block;color:var(--muted);font-size:11px;margin-top:2px}.strong-link{font-weight:750}.pill{display:inline-flex;padding:3px 9px;border-radius:99px;background:#eef0f5;color:#475467;font-size:11px;font-weight:700;vertical-align:middle}.status-completed,.status-delivered,.status-active,.status-replied{background:#def7eb;color:#087a4f}.status-processing{background:#e8edff;color:#354ad9}.status-pending,.status-awaiting_payment,.status-open{background:#fff2c6;color:#8a5a00}.status-cancelled,.status-refunded,.status-failed,.status-disabled{background:#fee7e5;color:#b42318}.order-summary{display:flex;align-items:center;justify-content:space-between}.identity{display:flex;align-items:center;gap:12px}.identity .avatar{width:44px;height:44px}.contact-line{display:flex;align-items:center;gap:6px;color:var(--muted);margin-top:3px;flex-wrap:wrap}.summary-metrics{display:grid;grid-template-columns:repeat(3,minmax(130px,1fr));gap:22px}.summary-metrics span,.profile-facts span,.data-row span,.wallet-balance span{display:block;color:var(--muted);font-size:11px}.summary-metrics 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minmax(0,1fr);gap:16px}.profile-card{text-align:center}.profile-card .large{width:70px;height:70px;font-size:25px;margin:5px auto 10px}.profile-card h2{font-size:19px;margin-bottom:5px}.profile-card .contact-line{justify-content:center}.profile-facts{display:grid;grid-template-columns:1fr 1fr;text-align:left;gap:8px;margin-top:16px}.profile-facts>div{background:#f7f8fa;border-radius:8px;padding:9px}.profile-facts strong,.profile-facts small{display:block;margin-top:2px}.profile-facts.horizontal{grid-template-columns:repeat(2,1fr)}.wallet-balance{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:1px solid var(--line)}.wallet-balance strong{font-size:19px;color:var(--green)}.segmented{display:grid;grid-template-columns:1fr 1fr;gap:5px;margin-top:9px}.segmented label{display:flex;align-items:center;gap:6px;border:1px solid var(--line);padding:7px;border-radius:7px;margin:0}.segmented 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minmax(270px,1fr);gap:16px}.ticket-customer{display:flex;justify-content:space-between;border-bottom:1px solid var(--line);padding-bottom:11px}.ticket-customer span{color:var(--muted)}.message{max-width:84%;padding:10px 12px;border-radius:10px;background:#f1f3f7;margin:10px 0}.message.admin,.message.agent{margin-left:auto;background:#ebe9ff}.message strong,.message small{display:inline-block}.message small{float:right;margin-left:15px}.message p{margin:6px 0 0;white-space:normal}.live-indicator i{display:inline-block;width:6px;height:6px;border-radius:50%;background:#12b76a;margin-right:5px}.bottom-nav{display:none}.nav-scrim{display:none}.toast{position:fixed;left:50%;bottom:24px;transform:translate(-50%,20px);background:#172033;color:white;padding:9px 14px;border-radius:8px;opacity:0;pointer-events:none;transition:.2s;z-index:100}.toast.show{opacity:1;transform:translate(-50%,0)}.login{max-width:420px;margin:10vh 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@media(max-width:900px){body{padding-bottom:67px}.side{transform:translateX(-102%);transition:.22s;width:min(85vw,300px)}body.nav-open .side{transform:translateX(0)}.close-nav{display:flex;margin-left:auto;background:none;color:white;font-size:24px;padding:0;min-height:30px}.nav-scrim{position:fixed;inset:0;background:rgba(5,10,20,.52);z-index:45}body.nav-open .nav-scrim{display:block}.main{margin-left:0}.top{height:54px;padding:0 14px}.menu-btn{display:flex;background:none;color:var(--ink);font-size:21px;padding:5px;min-height:34px}.wrap{padding:15px 12px 28px}.bottom-nav{display:grid;grid-template-columns:repeat(5,1fr);position:fixed;z-index:40;bottom:0;left:0;right:0;height:64px;padding-bottom:env(safe-area-inset-bottom);background:rgba(255,255,255,.97);border-top:1px solid var(--line);box-shadow:0 -5px 18px rgba(16,24,40,.06)}.bottom-nav a,.bottom-nav button{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1px;background:none!important;color:#7a8699!important;border:0;padding:4px;font-size:10px;min-height:auto}.bottom-nav span{font-size:15px;font-weight:800}.bottom-nav .active{color:var(--brand)!important}.content-grid,.customer-layout,.ticket-layout,.grid{grid-template-columns:1fr}.order-summary{align-items:flex-start;gap:15px}.summary-metrics{grid-template-columns:repeat(3,1fr);width:100%;gap:8px}.summary-metrics>div{background:#f7f8fa;padding:8px;border-radius:8px}.page-head{align-items:center}.stats{grid-template-columns:repeat(2,1fr)}}
@media(max-width:650px){h1{font-size:21px}.card,.compact-card{padding:13px;border-radius:11px}.filters{grid-template-columns:1fr 1fr}.filters label:first-child{grid-column:1/-1}.filters button{align-self:end}.order-summary{display:block}.identity{margin-bottom:13px}.summary-metrics{font-size:11px}.summary-metrics strong{overflow-wrap:anywhere}.form-grid{grid-template-columns:1fr}.form-grid .full{grid-column:auto}.item-row{grid-template-columns:minmax(0,1fr) auto;gap:8px}.item-row>span{display:none}.totals{display:grid;grid-template-columns:1fr 1fr;gap:6px}.secret-row{grid-template-columns:1fr auto}.secret-row>span{grid-column:1/-1}.secret-row code{min-width:0}.profile-facts.horizontal{grid-template-columns:1fr}.mini-stats strong{font-size:16px}.table-wrap:not(.no-cards) table,.table-wrap:not(.no-cards) tbody,.table-wrap:not(.no-cards) tr,.table-wrap:not(.no-cards) td{display:block;width:100%}.table-wrap:not(.no-cards) thead{display:none}.table-wrap:not(.no-cards) tr{border:1px solid var(--line);border-radius:9px;padding:6px 9px;margin-bottom:8px}.table-wrap:not(.no-cards) td{display:flex;justify-content:space-between;gap:15px;border:0;padding:5px 0;text-align:right}.table-wrap:not(.no-cards) td:before{content:attr(data-label);color:var(--muted);font-size:11px;text-align:left}.table-wrap:not(.no-cards) td small{max-width:65%;overflow-wrap:anywhere}.ticket-customer{display:block}.ticket-customer span{display:block}.message{max-width:94%}.pagination{font-size:11px}.head-actions .btn{padding:8px}.page-head .muted{font-size:11px}}

.top-actions{display:flex;align-items:center;gap:9px}.notify-btn{position:relative;background:#f1f2f7;color:#566176;width:34px;height:34px;min-height:34px;padding:0;border-radius:50%;font-size:21px}.notify-btn.enabled{color:var(--brand);background:#efedff}.notification-dot{position:absolute;right:2px;top:2px;width:8px;height:8px;background:#f04438;border:2px solid #fff;border-radius:50%}.install-app{width:100%;margin:8px 0 12px;background:#252d40;color:#fff}.conversation-layout{display:grid;grid-template-columns:minmax(0,2.3fr) minmax(270px,.8fr);gap:16px}.conversation-shell{height:calc(100vh - 126px);min-height:560px;padding:0;display:flex;flex-direction:column;overflow:hidden}.conversation-person{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid var(--line)}.conversation-person strong,.conversation-person span{display:block}.conversation-person span{font-size:12px;color:var(--muted)}.conversation-log{flex:1;overflow-y:auto;padding:16px;overscroll-behavior:contain;scrollbar-width:thin}.conversation-log .message{width:max-content;min-width:90px;max-width:75%;padding:9px 12px;margin:8px 0;border-radius:6px 14px 14px 14px}.conversation-log .message.admin,.conversation-log .message.agent{margin-left:auto;border-radius:14px 6px 14px 14px;background:#e9e7ff}.message-meta{display:flex;justify-content:space-between;gap:14px;align-items:center}.message-meta strong{font-size:11px}.message-meta small{float:none!important;margin:0!important;font-size:10px;color:#8a96aa}.conversation-composer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:12px;border-top:1px solid var(--line);background:#fff}.conversation-composer textarea{resize:none;max-height:120px;min-height:42px;padding:10px 12px;border-radius:11px}.conversation-composer button{min-width:76px}.metadata-card .data-row{grid-template-columns:90px minmax(0,1fr)}.chat-request-banner{display:flex;align-items:center;justify-content:space-between;gap:15px;background:#fff8e8;border:1px solid #f6d98b;border-radius:11px;padding:12px 16px;margin-bottom:14px}.chat-request-banner strong,.chat-request-banner span{display:block}.chat-request-banner span{font-size:12px;color:#7a5b12}.support-cards{display:grid;gap:10px}.support-card{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:12px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px;color:var(--ink);box-shadow:var(--shadow)}.support-card strong,.support-card span,.support-card small{display:block}.support-card span,.support-card small{color:var(--muted);font-size:12px;margin-top:2px}.support-card>b{font-size:24px;color:#8290a4}.support-card.status-card-requested{border-left:3px solid #f79009}.danger{background:#d92d20!important}.store-picker{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end}.store-picker label{margin:0}
@media(max-width:900px){.conversation-layout{grid-template-columns:1fr}.conversation-layout>aside{display:grid;grid-template-columns:1fr 1fr;gap:10px}.conversation-shell{height:calc(100dvh - 180px);min-height:460px}.conversation-page-head{margin-bottom:10px}.support-card{grid-template-columns:auto minmax(0,1fr) auto auto}}
@media(max-width:650px){.top>strong{font-size:16px}.conversation-page-head .live-indicator{display:none}.conversation-layout{margin:0 -12px}.conversation-layout>aside{display:none}.conversation-shell{height:calc(100dvh - 150px);min-height:0;border-left:0;border-right:0;border-radius:0;margin:0}.conversation-person{padding:10px 13px}.conversation-log{padding:10px 12px 92px}.conversation-composer{position:fixed;left:0;right:0;bottom:64px;z-index:35;padding:9px 10px;box-shadow:0 -4px 15px rgba(16,24,40,.08)}.conversation-log .message{max-width:87%}.chat-request-banner{margin:0 -4px 10px;padding:9px 11px}.support-card{grid-template-columns:auto minmax(0,1fr) auto;padding:14px 12px}.support-card>.pill{grid-column:3}.support-card>b{display:none}.customer-order-pages{margin-top:10px}.order-table,.table-wrap{background:transparent;border:0;box-shadow:none;padding:0}.order-table tr,.table-wrap tr{background:#fff!important;border-radius:15px!important;padding:12px 14px!important;margin-bottom:11px!important;box-shadow:var(--shadow)}.bottom-nav a span{font-size:14px}.filters{padding:4px}.page-head{padding:0 3px}.stats{gap:8px}.stat{padding:13px}.store-picker{grid-template-columns:1fr}.customer-layout>.profile-card{margin-bottom:0}}